Scent&Flame (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website and services.

This Privacy Policy explains how we collect, use, and protect your information when you visit scentandflame.com, contact us, or request a perfume bar consultation.

Information We Collect

We may collect information you provide when you:

• Submit a contact form
• Request a consultation
• Book a perfume bar consultation
• Contact us by email or phone
• Provide information about your event

This may include:

• Name
• Email address
• Phone number
• Event date
• Event type
• Venue city or ZIP code
• Estimated guest count
• Preferred package or service
• Preferred bottle size
• Additional information you choose to provide

How We Use Your Information

We may use the information you provide to:

• Respond to your inquiries
• Schedule consultations
• Check event availability
• Prepare customized quotes
• Communicate about your event
• Provide requested services
• Process bookings and deposits
• Send important booking or service information
• Improve our website and customer experience

We do not sell or rent your personal information to third parties.

Booking Information

When you use our booking system, some information may be processed through our third-party booking provider, SimplyBook.

Information submitted through the booking system may be subject to SimplyBook’s own privacy policy and terms.

Payments

If you make a payment or deposit, payment information may be processed through the applicable payment provider. Scent&Flame does not need to store your full payment card information.

Cookies and Website Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve the user experience.

Third-Party Services

Our website may contain links or integrations to third-party services, including booking and social media platforms such as Instagram, TikTok, Facebook, and SimplyBook.

We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing information to them.

Data Security

We take reasonable measures to protect the information submitted through our website. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.

Your Choices

You may contact us to ask about the personal information we have received from you or to request correction of inaccurate information, where applicable.

You may also choose not to provide certain information. However, some information may be necessary to respond to your inquiry or provide booking services.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Scent&Flame using the contact information provided on our website.

Scent&Flame
Chicago, Illinois
Email: [Business Email]
Phone: [Business Phone]

Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.