Privacy Policy
Welcome to Scent&Flame. By using our website, requesting a consultation, or booking our services, you agree to the following Privacy Policy
Our Services
Scent&Flame provides mobile perfume bar experiences and custom fragrance favors for weddings, birthdays, bridal showers, Mehndi celebrations, corporate events, and other special occasions.
Our services may include:
- Specialized All-Inclusive Perfume Bar Packages
- Build-Your-Own Perfume Bar experiences
- Custom Fragrance Favors
- Perfume Bar consultations
Consultations and Availability
Booking a consultation does not automatically secure your event date.
During the consultation, Scent&Flame will discuss your event details, availability, package or service options, and pricing.
A customized quote and contract may be provided after the consultation.
Event Reservation and Deposit
Your event date is officially secured after the required $150 deposit is received, subject to the terms of the applicable agreement or contract.
A consultation or availability request alone does not guarantee that your event date will be reserved.
Pricing
Specialized All-Inclusive Packages and Build-Your-Own Perfume Bar services use separate pricing structures.
Specialized All-Inclusive Packages
- The Petite Affair — $380
- The Signature Celebration — $470
- The Grand Occasion — $595
Build-Your-Own Perfume Bar
Bottle pricing is based on the selected bottle size and quantity.
Additional setup, travel, staffing, and other applicable fees may apply according to the selected service.
Final pricing will be confirmed in the applicable quote or agreement.
Travel
Travel coverage depends on the selected service or package.
For Specialized All-Inclusive Packages, travel within 50 miles of Chicago is included. Additional travel beyond 50 miles is subject to the applicable travel fee.
For the Build-Your-Own Perfume Bar, travel within 10 miles of the Chicago base is included. Additional travel is charged according to the applicable mileage rate.
Event Details
Customers are responsible for providing accurate event information, including:
- Event date
- Event location
- Guest count
- Event type
- Venue information
- Requested service
Changes to event details may affect availability, staffing, pricing, travel fees, or the selected service.
Booking and Cancellation
Booking, cancellation, rescheduling, deposit, refund, and final payment terms may be governed by the specific agreement or contract provided for your event.
Please review your event agreement carefully before making a payment.
Website Use
You agree to use this website only for lawful purposes.
You may not:
- Attempt to interfere with website operation
- Access restricted areas without authorization
- Use the website for fraudulent purposes
- Copy or misuse website content, branding, photographs, or materials
Intellectual Property
Scent&Flame’s name, logo, photographs, videos, written content, graphics, and other website materials are owned by or used with permission by Scent&Flame and may not be reproduced or used without authorization.
Third-Party Services
Our website may use third-party services, including SimplyBook and social media platforms.
Use of those services may also be subject to the applicable third party’s terms and policies.
Changes to Services or Pricing
Scent&Flame reserves the right to update services, pricing, packages, website content, or availability.
Pricing applicable to a confirmed event will be governed by the applicable quote or agreement.
Limitation of Liability
To the extent permitted by applicable law, Scent&Flame is not responsible for indirect, incidental, or consequential losses arising from the use of this website or inability to access the website.
Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded.
Contact
For questions regarding these Terms and Conditions, please contact:
Scent&Flame
Chicago, Illinois
Email: info@scentandflame.com
Phone: 8722032485
Updates to These Terms
Scent&Flame may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised “Last Updated” date.
Information We Collect
We may collect information you provide when you:
- Submit a contact form
- Request a consultation
- Book a perfume bar consultation
- Contact us by email or phone
- Provide information about your event
This may include:
- Name
- Email address
- Phone number
- Event date
- Event type
- Venue city or ZIP code
- Estimated guest count
- Preferred package or service
- Preferred bottle size
- Additional information you choose to provide
How We Use Your Information
We may use the information you provide to:
- Respond to your inquiries
- Schedule consultations
- Check event availability
- Prepare customized quotes
- Communicate about your event
- Provide requested services
- Process bookings and deposits
- Send important booking or service information
- Improve our website and customer experience
We do not sell or rent your personal information to third parties.
Booking Information
When you use our booking system, some information may be processed through our third-party booking provider, SimplyBook.
Information submitted through the booking system may be subject to SimplyBook’s own privacy policy and terms.
Payments
If you make a payment or deposit, payment information may be processed through the applicable payment provider. Scent&Flame does not need to store your full payment card information.
Cookies and Website Technologies
Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve the user experience.
Third-Party Services
Our website may contain links or integrations to third-party services, including booking and social media platforms such as Instagram, TikTok, Facebook, and SimplyBook.
We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing information to them.
Data Security
We take reasonable measures to protect the information submitted through our website. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Your Choices
You may contact us to ask about the personal information we have received from you or to request correction of inaccurate information, where applicable.
You may also choose not to provide certain information. However, some information may be necessary to respond to your inquiry or provide booking services.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Scent&Flame using the contact information provided on our website.
Scent&Flame
Chicago, Illinois
Email: info@scentandflame.com
Phone: 8722032485
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.